Liveshopbd – Return Policy 

At Liveshopbd, we are committed to delivering a hassle-free shopping experience. If you're not completely satisfied with your purchase, our Return Policy ensures a smooth and fair process.  

      1. Eligibility for Returns

You can request a return under the following conditions:  

✅ Received a **damaged, defective, or incorrect** product.  

✅ Item is **missing parts** or accessories.  

✅ Product is significantly **different from the description**.  

📆 Return requests must be made within 7 days of receiving the product.  

      2. Non-Returnable Items

Some items **cannot be returned**, including:  

❌ Digital products, software, gift cards.

❌ Personal care, hygiene items, cosmetics, or perishable goods (food, medicines).

❌ Used, altered, or damaged items (unless defective on arrival). 

❌ Products without original packaging, tags, or accessories.

      3. How to Request a Return?

🔹 Step 1: Contact our **Customer Support** via **email or hotline** within 7 days.  

🔹 Step 2: Provide **order details & product images** for verification.  

🔹 Step 3: Our team will review and confirm return eligibility.  

🔹 Step 4: If approved, return the product as per the given instructions.  

🔹 Step 5: Upon successful inspection, we will process the replacement or refund.  

      4. Return Shipping Guidelines 

📦 The product must be returned in its **original packaging** with all accessories.  

🚚 If the return is due to our mistake (**wrong/damaged item**), we cover shipping costs.  

💰 If returned for **other reasons**, customers may need to bear return shipping charges.  

      5. Refund & Replacement Options

Once the return is approved:  

🔄 **Replacement:** A new item will be sent (if stock is available).  

💳 **Refund:** Money will be credited back via the original payment method.  

📌 Check our **[Refund Policy](#)** for detailed refund timelines.  

      6. Policy Updates

We reserve the right to update this policy at any time. Please check this page periodically for any changes.  

      7. Need Assistance?

📧 **Email:** [email protected]  

📞 **Hotline:** +8801534316751

🚀 Shop with Confidence – Liveshopbd Has You Covered!