### **Liveshopbd – Return Policy**
At **Liveshopbd**, we are committed to delivering a hassle-free shopping experience. If you're not completely satisfied with your purchase, our **Return Policy** ensures a smooth and fair process.
---
### **1. Eligibility for Returns**
You can request a return under the following conditions:
✅ Received a **damaged, defective, or incorrect** product.
✅ Item is **missing parts** or accessories.
✅ Product is significantly **different from the description**.
📆 **Return requests must be made within 7 days** of receiving the product.
---
### **2. Non-Returnable Items**
Some items **cannot be returned**, including:
❌ **Digital products, software, gift cards.**
❌ **Personal care, hygiene items, cosmetics, or perishable goods (food, medicines).**
❌ **Used, altered, or damaged items (unless defective on arrival).**
❌ **Products without original packaging, tags, or accessories.**
---
### **3. How to Request a Return?**
🔹 **Step 1:** Contact our **Customer Support** via **email or hotline** within 7 days.
🔹 **Step 2:** Provide **order details & product images** for verification.
🔹 **Step 3:** Our team will review and confirm return eligibility.
🔹 **Step 4:** If approved, return the product as per the given instructions.
🔹 **Step 5:** Upon successful inspection, we will process the replacement or refund.
---
### **4. Return Shipping Guidelines**
📦 The product must be returned in its **original packaging** with all accessories.
🚚 If the return is due to our mistake (**wrong/damaged item**), we cover shipping costs.
💰 If returned for **other reasons**, customers may need to bear return shipping charges.
---
### **5. Refund & Replacement Options**
Once the return is approved:
🔄 **Replacement:** A new item will be sent (if stock is available).
💳 **Refund:** Money will be credited back via the original payment method.
📌 Check our **[Refund Policy](#)** for detailed refund timelines.
---
### **6. Policy Updates**
We reserve the right to update this policy at any time. Please check this page periodically for any changes.
---
### **7. Need Assistance?**
📧 **Email:** [email protected]
📞 **Hotline:** +8801715464810
🚀 **Shop with Confidence – Liveshopbd Has You Covered!**
You need to Sign in to view this feature
This address will be removed from this list