Liveshopbd – Cancellation Policy

At Liveshopbd, we strive to provide a seamless shopping experience. If you need to cancel an order, our Cancellation Policy ensures fairness and convenience.

1. Order Cancellation Eligibility

You may cancel an order under the following conditions:

• Before Shipment: Orders can be canceled before they are dispatched.
• Out-of-Stock Items: If an item is unavailable, we will notify you, and you may choose to cancel.
• Delayed Orders: If delivery is delayed beyond the promised timeframe, you may request cancellation.

2. Orders That Cannot Be Canceled

• Orders that have already been shipped or are out for delivery.
• Customized, personalized, or specially ordered items.
• Orders placed during flash sales or special promotions.

3. How to Cancel an Order?

1. Contact Customer Support via email or hotline as soon as possible.
2. Provide Order Details for quick verification.
3. If eligible, we will process the cancellation request.
4. If a refund applies, it will be processed according to our Refund Policy.

4. Refund for Canceled Orders

• Prepaid Orders: Refunds will be processed to the original payment method within 7-10 business days.
• Mobile Wallets (Bkash/Nagad/Rocket): Refunds will be processed within 3-5 business days.
• Cash on Delivery (COD): No refund is required as no payment was made.

📌 For more details, check our Refund Policy.

5. Policy Updates

We reserve the right to modify or update this policy without prior notice. Please check this page regularly for changes.

6. Need Help?

📧 Email: [email protected]
📞 Hotline: +8801534316751

🚀 Liveshopbd – Hassle-Free Shopping, Every Time!